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IT & Cybersecurity Knowledge Centre

Practical guidance on managed IT, cybersecurity, Microsoft 365, backup and business continuity — written for business owners, not for IT specialists.

All articles

6 articles

Where to Start

Three Questions, and What to Read First

Most people arrive here holding one of these. Start where you are rather than at the top.

“Are we exposed?”

Begin with the security basics and multi-factor authentication. Between them they cover the controls that stop the largest share of what actually happens to small businesses, and neither needs a budget to start.

“Could we recover?”

Read the piece on tested backups, then the one on ransomware. The first is about whether your safety net works; the second is about the event that finds out for you.

“Is our IT arrangement working?”

Start with the signs a business has outgrown its current setup. It is the least technical piece here and the one most often read by someone who already suspects the answer.

Topics

Browse by Category

Cybersecurity

Protecting your users, devices, email and data from evolving threats.

3 articles

Microsoft 365

Getting more security and more value out of the environment you already pay for.

1 article

Backup & Disaster Recovery

Making sure your data is protected, monitored and genuinely recoverable.

1 article

IT Management

How technology gets managed day to day, and what good looks like.

1 article
How We Write

Guidance You Can Act On Without Hiring Anyone

What these are

  • Written by the people who do the work, about problems we have had to solve
  • Aimed at whoever makes the decision, not whoever implements it
  • Specific enough to act on, including without us
  • Updated when what they describe changes

What these are not

  • Syndicated articles bought in to fill a content calendar
  • Product pages with a headline attached
  • Legal, regulatory or compliance advice
  • A substitute for someone being responsible for the outcome

An article can tell you what good looks like. It cannot tell you what is true of your environment, and we will not write as though it can.

FAQ

About This Knowledge Centre

Who writes these articles?

We do. Each piece is written by the people who do the work, about problems we have actually had to solve, and nothing here is syndicated filler bought from a marketing library.

That is also why there are six of them and not sixty. We would rather publish something worth the read than fill a content calendar.

Do I need to be technical to read them?

No. They are written for the person who has to make the decision and pay for it, not for the person who will implement it. Where a technical term is unavoidable we explain it once rather than assume it.

Is this advice I can act on myself?

Much of it, yes, and deliberately so. Turning on multi-factor authentication, testing whether a backup restores, and reviewing who still has access after someone leaves are all things a business can do without hiring anyone.

What we will not pretend is that reading an article is the same as having someone responsible for the outcome. The articles tell you what good looks like; they cannot tell you what is true of your environment.

How current is this content?

Threats and products change, and guidance that was right when written can age. Where an article describes something that has materially changed, we update the article rather than leave it and publish a second one contradicting the first.

Can I share or quote these?

Yes — quote them, link to them, send them to a colleague or to your current provider. What the site terms ask is that you do not republish them wholesale as if they were someone else’s.

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