Camera System Design
Coverage planned around entrances, reception, file storage and server areas — not wherever the cabling happened to be easiest.
Security That Covers the Door, Not Just the Network
Camera systems and door access control, designed and maintained by the same team that looks after your IT — so the record of who entered the office is as dependable as the record of who signed in.
One system, not twoBuilding access handled like an account
Why It Matters
A Locked Laptop in an Unlocked Office
Most of a security budget goes on the digital half. The building is where the assumptions live.
Client files sit in a room whose key was copied years ago. The server shares a cupboard with the cleaning supplies. A former employee’s badge still opens the back door because nobody thought of it as an account. Meanwhile every laptop has full-disk encryption and multi-factor sign-in.
An attacker does not care which half is weaker. Neither does a regulator asking how client records are protected, or an insurer asking what happened after a break-in. Treating the door and the network as one system closes the gap that gets overlooked precisely because it belongs to nobody.
Our Services
Cameras and Doors, Designed and Maintained
Recording & Retention
Recording sized to hold the period you actually need, rather than quietly overwriting itself a fortnight before you go looking.
Remote Viewing
Authenticated access to live and recorded footage for the people you nominate, over a connection that is managed rather than exposed.
Health Monitoring
Cameras, recorders and storage checked for uptime, so a failure surfaces before the day you need the footage.
Footage Access Control
Viewing, exporting and deleting recordings are controlled and recorded, because footage is sensitive data in its own right.
Retrieval & Handover
A documented way to find and hand over specific footage when an incident, insurer or investigator calls for it.
Door Access Control
Electronic locks and readers on the doors that matter — the entrance, the file room and wherever the server lives.
Credential Management
Cards, fobs or phone credentials issued and revoked centrally, so one departure does not mean recutting every lock.
Role-Based Entry
Entry granted by role and by schedule, so contractors and cleaners reach what they need, when they are meant to.
Entry Logging
A dated record of who opened which door, kept for the same reasons you keep system logs — and readable when it is needed.
Alerts & Exceptions
Notification on a forced door, a door propped open, or entry outside the hours you expect.
Joiner & Leaver Process
Building access added and removed in the same onboarding and offboarding as accounts, email and devices.
Written down, and provableEntry records and retention you can actually produce
Evidence
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The Part Written Security Plans Forget
A plan that says client records are secured has to be able to show it.
Written security plans are expected to cover physical safeguards as well as software ones. The wording is usually there. What is often missing is anything that could actually demonstrate it — who holds a key, who entered on a given evening, whether the recording of that evening still exists.
Designed properly, cameras and access control stop being equipment on a wall and become the evidence behind a claim you have already made in writing. That is the difference between a plan that reads well and one that survives being questioned.
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Let’s identify the gaps before they become expensive problems.
Worth Checking
Where Physical Access Quietly Becomes an IT Problem
Cameras and locks belong to the same risk conversation as accounts and passwords.
- Keys have been copied over the years and nobody knows how many exist
- A departing employee returns a fob, and nobody verifies it was the only one
- Cameras record, but nobody has checked the footage is retained or usable
- The recorder sits on the main network with default credentials
- There is no record of who entered outside business hours
- The server or comms cabinet is in a room anyone can walk into
- Access rights were set when the building opened and never revisited
- Nobody owns the system — it was installed once and left
A locked account protects data from the network. It does not protect the machine holding it from the room it sits in.
FAQ
Physical Security & Access FAQs
We already have cameras. Do they have to be replaced?
Often not. Plenty of existing systems are fine physically and let you down on the parts nobody looks at — coverage that misses the doors that matter, recordings that overwrite sooner than you think, or a recorder that stopped writing months ago and told nobody.
We would rather assess what is there first. If the cameras are sound and the design or the retention is the real problem, replacing hardware is an expensive way to keep the same gap.
Where is footage stored, and for how long?
That is a decision, not a default. Retention is driven by what your obligations, your insurer and your own incident history call for — and storage is then sized to hold that period rather than whatever the recorder shipped with.
Recording can stay on site, or be on site with an off-site copy. We will walk through the trade-offs in plain terms, including what each option costs you to keep running.
Who can view the recordings?
Only the people you nominate. Footage is sensitive information about your staff and your clients, so viewing, exporting and deleting are treated as controlled actions with a record of who did what — the same way we treat access to your systems.
This matters more than people expect. An unrestricted camera system can quietly become a bigger privacy problem than the one it was installed to solve.
Does door access still work if the internet goes down?
Yes. Door controllers hold their permissions locally and keep enforcing them without a connection, so an outage does not unlock the building or lock your staff out.
What pauses is the management side — remote changes and log synchronisation — which catches up once the connection returns.
Can door access be tied to our staff accounts?
Where the system supports it, yes, and that is usually the point. When a person leaves, their building credential should be revoked in the same process that disables their email and their laptop, rather than being remembered separately.
Physical access that is not part of your joiner and leaver process is the one that gets forgotten — and it is the one that leaves a working badge in a former employee’s drawer.
Do we have to use a particular manufacturer?
No. We are vendor-neutral and not affiliated with or endorsed by any manufacturer. What we specify depends on the building, what is already installed and what the business needs it to do.
Who can see the camera footage?
Whoever you decide, and that decision should be written down rather than assumed. Access to recorded footage is a permission like any other and belongs to the same review as system accounts.
It is also worth agreeing in advance how long footage is retained, because the default a system arrives with is rarely the answer you would have chosen.
What happens when someone leaves?
Their building access is revoked alongside their accounts, in the same process rather than a separate one someone has to remember.
Offboarding that covers the systems but not the door is the gap this work is meant to close.
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